HubSpot Service Hub alternative
Eteon vs HubSpot Service Hub
HubSpot Service Hub Professional is $90 per seat per month billed annually, plus a mandatory $1,500 onboarding fee, plus credits for the AI. Eteon Starter is ₹2,999 a month — about $34 — for 20,000 messages, with no onboarding fee.
How to read this
Units differ between vendors — credits, conversations, tickets and resolutions are not messages. Every figure below is quoted in the unit its vendor uses, with a link to the page it came from.
HubSpot Service Hub meters in per seat, plus HubSpot Credits, plus onboarding. HubSpot Service Hub bills per seat per month. Its Customer Agent runs on HubSpot Credits at 50 credits per resolved conversation, and credits cost $9 per 1,000 (annual). Professional and Enterprise also carry a mandatory one-time onboarding fee.
Figures checked 15 August 2026 · HubSpot Service Hub pricing page
What HubSpot Service Hub charges
| Plan | Price | Included |
|---|---|---|
| Free | $0 per month | Up to 2 users |
| Starter | $20 per seat / monthbilled annually | 500 HubSpot Credits |
| Professional | $90 per seat / monthbilled annually | 3,000 creditsOverage: plus $1,500 one-time onboarding |
| Enterprise | $150 per seat / monthbilled annually | 5,000 creditsOverage: plus $3,500 one-time onboarding |
Customer Agent: 50 credits per conversation resolved. HubSpot Credits cost $9 per 1,000 on annual billing, so a resolved AI conversation is roughly $0.45 in credits on top of the seat fee.
What Eteon charges
| Plan | Price | Included |
|---|---|---|
| Starter | ₹2,999 /month₹2,399/month billed annually | 20,000 messages/monthNo per-seat fee · no per-resolution fee |
| Pro | ₹4,499 /month₹3,599/month billed annually | 50,000 messages/monthNo per-seat fee · no per-resolution fee |
| Enterprise | ₹4,999 /month₹3,999/month billed annually | 100,000 messages/monthNo per-seat fee · no per-resolution fee |
about $34 / month at ₹87 to the dollar
The honest version
HubSpot Service Hub is one surface of a very large CRM platform. If you already run HubSpot for marketing and sales, keeping support in the same system has real value, and the shared customer record is genuinely useful.
The pricing has three layers a buyer should see together: the per-seat fee, the HubSpot Credits the Customer Agent consumes per resolution, and the one-time onboarding fee that is $1,500 on Professional and $3,500 on Enterprise and is not optional.
Eteon is a website chatbot, not a CRM, so this is not a like-for-like swap. But if what you want is the AI on your site rather than a support module inside a CRM you are also paying to onboard, the flat per-message price is the contrast.
Frequently asked questions
Is Eteon cheaper than HubSpot Service Hub?
HubSpot Service Hub Professional is $90 per seat per month billed annually, plus a mandatory $1,500 onboarding fee, plus credits for the AI. Eteon Starter is ₹2,999 a month — about $34 — for 20,000 messages, with no onboarding fee. The figures for HubSpot Service Hub come from its own pricing page, checked 15 August 2026 — the link is on this page so you can verify rather than take our word for it. Note the units differ: HubSpot Service Hub bills per seat per month. Its Customer Agent runs on HubSpot Credits at 50 credits per resolved conversation, and credits cost $9 per 1,000 (annual). Professional and Enterprise also carry a mandatory one-time onboarding fee.
What does HubSpot Service Hub do better?
The pricing has three layers a buyer should see together: the per-seat fee, the HubSpot Credits the Customer Agent consumes per resolution, and the one-time onboarding fee that is $1,500 on Professional and $3,500 on Enterprise and is not optional.
Can I move from HubSpot Service Hub to Eteon without rebuilding everything?
There is nothing to port. Eteon builds from your website URL rather than from a flow diagram or an intent list, so the setup is the same whether you are coming from HubSpot Service Hub or from nothing at all. Most sites have a working bot in about a minute.
How is Eteon priced?
₹2,999 a month on Starter for 20,000 messages, up to ₹4,999 a month for 100,000. No per-seat fee and no per-resolution fee, so automating a larger share of your conversations does not increase the bill.
Are these prices current?
They were transcribed from HubSpot Service Hub's published pricing page on 15 August 2026. SaaS pricing moves; if you are reading this much later, check the source link before relying on the comparison. If you find something out of date here, tell us and we will correct it.
Do not take our word for it
Build a bot on your own website and talk to it. That answers the question this page cannot.