Industries
An AI assistant for hotel websites
Every question answered on your own site is a booking that did not have to go through an OTA to get an answer.
₹2,999/month · 20,000 messages · no per-seat or per-resolution fee
Hotel direct-booking strategy lives or dies on whether the guest can resolve their question without leaving. The questions are mundane — parking, check-in time, whether the pool is open, whether the room sleeps three, whether a dog is allowed — and every one of them sends an unanswered guest back to a listing site.
They are also all published, usually across four different pages.
Room detail and occupancy
Bed configuration, maximum occupancy, extra beds, connecting rooms, accessibility. Answered from your published room descriptions rather than from a general sense of what hotels usually offer.
Policies, exactly as written
Check-in and check-out times, cancellation windows, deposits, pets, children, smoking. The bot quotes your policy and does not extend it — a guest told the wrong cancellation window arrives at the desk with a screenshot.
Answers in the guest’s language
International guests get the answer in the language they asked in, from your English source material. This is where direct booking most often loses to an OTA that has already localised.
Accessibility questions deserve precision
Step-free access, lift availability, bathroom configuration, hearing loops. The bot answers what you publish and says it cannot confirm what you do not, rather than reassuring a guest into a stay that does not work for them.
Frequently asked questions
Can it take a booking?
It answers the questions that precede a booking and sends the guest to your booking flow. It does not write into a property management system or hold inventory.
Does it know current rates?
It reports what your site published at the last crawl. Rates that move daily should be handled by your booking engine, and the bot points there rather than quoting a figure that may have changed.
What happens when it does not know the answer?
It says so and offers to hand the conversation to a person, with the transcript attached. It does not compose an answer from the shape of the question — which is the failure mode that matters for hotels, because a wrong policy answer is a dispute at the front desk during check-in.
How long does setup take?
Enter your website URL, let it crawl, then paste one script tag into your site. Most sites are answering questions within a minute of the crawl finishing.
What does it cost?
Eteon Starter is ₹2,999 a month for 20,000 messages, with a 7-day free trial. No per-seat fee and no per-resolution fee, so automating more conversations does not raise the bill.
Related
Build one on your own site
Enter a URL, talk to the bot it produces, and decide from that rather than from this page. No card required.